Policies

House Policies

UPDATED AUG. 19, 2020

To help stop the spread of Covid-19 Cottage Views Bed & Breakfast is doing everything we can to protect our guests and ourselves from infection.  Please note, as per the governments’ direction we will be wearing protective masks and practicing social distancing during check in. The expectation at Cottage Views is that our guests adhere to the same policy.  Additionally, we are now offering accommodations without breakfast at a discounted rate and we are operating at half capacity.  Booking your stay directly by calling our reservation line (607) 582-7062 is always the best pricing.

Read below a message from the Seneca Lake Wine Trail about the changes at the local wineries and eateries along the trail.

To our valued fans and visitors,
Tasting rooms on Seneca Lake are slated to reopen on Friday, June 12th. While we couldn’t be happier, we also want to be realistic. That date could change and when you do visit, things will be different than you’re used to.
A few of the changes you are most likely to see at the local wineries:
  1. Tastings will be by appointment only, so please call ahead or visit their websites;
  2. Social distancing and masks will be required; 
  3. There will be restrictions on the size of groups, buses, and limos (at this time 6 people maximum is the standard)
A couple of tips that will help you plan your next trip:
First – Know before you go. As you get closer to your visit, please check the winery listings on the Seneca Wine Trail website. Each winery listing will be updated to include policies they’ve instituted and things visitors should know. A few quick clicks and a little bit of reading will help you avoid disappointment.
Second – Be flexible, be understanding, and be kind as we all adjust to new ways of doing business. The wineries are doing their absolute best to comply with government guidelines in order to reopen and stay open . Their priority is keeping their staff and you, our valued visitors, safe.
Finally, if we at the Trail Office can answer any questions or help you with trip planning, please reach out, we are at your service! Our phone lines are open Monday through Friday from 8:30am to 4:30pm: 877-536-2717. You can also send us an email: info@senecalakewine.com.
Sincerely,
Your Friends at the Seneca Lake Wine Trail

WHILE COTTAGE VIEWS’ CANCELLATION POLICY IS FLEXIBLE, OUR POLICY OF 2 NIGHT MINIMUM IS NOT.  We will be following a routine of having a minimum of three days pass between guest visits per specific room.   To minimize the handling of credit cards and social interaction for your protection we will be taking full payment in advance.

Thank you for considering Cottage Views as your Finger Lakes get-away destination.  We live at the Inn full time and we welcome you to our home. Please note that we are a smoke free environment, and heavy smokers may wish to seek alternate accommodations.  Cottage Views is also a TV Free Zone.  Wi-Fi is available.

For the comfort of all guests, we do not accommodate children or pets.  Please note that the use of Cottage Views property is for overnight guests only.  Unfortunately, we cannot allow extra guests to visit during your stay.

Due to county and state requirements we are unable to host dinner parties, and all kitchen related activities (such as cooking, making coffee or tea) are restricted to breakfast time and must be conducted by staff only.  Guests who do not observe these policies may be assessed for damages and will be charged accordingly.

As many of the local eateries are seasonal, dinner reservations are recommended.  View our dining page for recommendations to some of our favorite places.

Incense, candles, or any other open flame is strictly forbidden in guest rooms.

Our home was originally built in 1800.  Please be kind to the plumbing and do not flush objects in toilets.

Wheel Chair Access is not available.

We look forward to meeting you soon.

Debbie and Michael

Cottage Views availability can be seen on the Last Minute Finger Lakes Vacation website (in season).  Click the banner below.

Reservation Policy:  Room reservations are secured by phoning (607) 582-7062 with a valid Discover, Visa or MasterCard.  Official check in times are from 4 – 8 PM, with a check out time of 11 AM, unless otherwise pre-arranged.  Coffee and tea are available each morning at 7:30 AM, with breakfast being served at 8:30 AM.  Menu is always Chef’s choice. DUE TO COVID 19 WE ARE NOT SERVING BREAKFAST AT THIS TIME.

Group Policy:  We do not allow groups to book more than two rooms without prior consent from the innkeepers.  If you are interested in a family reunion, bridal party, or other group-type stay we recommend full house rentals from our friends and neighbors at Gathering Hill Farm, or the Inn at Chateau LaFayette Reneau.

Cancellation Policy:  To guarantee your reservation full payment is required.  A refund, less 20% processing fee, will be issued if cancellation notice is given in advance.  There is no refund for early departures.

Cottage Views reserves the right to refuse service to anyone.  As per law 8% sales tax, and 3% county lodging tax will be collected at time of payment.  A 3% credit card charge applies to all charged accounts.

Cottage Views LLC can not be responsible for injury, accidents, or loss of valuables of any kind.  Guests take full responsibility for the condition of the room and for any possible damages or loss of keys.  *Failure to return room keys will result in a locksmith charge of no less than $50.  All room rates are based on double occupancy.

For Reservations call (607) 582-7062

cottageviews@aol.com